Q: Chris, we got a robocall from Google that said our website wasn’t showing up at Google and that we needed to take action immediately by calling back a phone number that was left in the message. Is this a scam?
A: Yes, it is. Google will not robocall you. Actually, it’s pretty unlikely they will EVER call you. These calls are scammers pretending to be Google. I’ve received them myself, they sound very legitimate, but they are 100% fake. If Google has any issues with your website they will notify you if you are using the Google Search Console (formerly Google Webmaster Tools).
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Chris Jaeger produces the BOOK MORE WEDDINGS NEWSLETTER and is the Founder and Director of the INTERNATIONAL ASSOCIATION OF WEDDING INDUSTRY PROFESSIONALS (IAWIP). He is a wedding industry marketing veteran with more than 20 years of experience marketing to brides and grooms.